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Absolutely! We are more than willing to undertake smaller jobs, be it a single wall or an entire room. Our commitment to quality and professionalism extends to projects of all sizes. Feel free to reach out with the details of your specific needs, and we'll be happy to discuss how we can assist you.

A:

For large projects such as new construction painting, we follow a comprehensive approach:

  1. Consultation: We start with an in-depth consultation to understand your specific requirements, preferences, and timelines.

  2. Project Planning: Detailed project planning involves assessing the scope, developing a timeline, and establishing a comprehensive strategy to meet your goals.

  3. Team Allocation: Our skilled in-house team is assigned to the project, ensuring consistency and quality in the work.

  4. Materials and Paint Selection: We collaborate with you to choose the appropriate materials and paints, considering durability, aesthetics, and any specific requirements.

  5. Execution: The painting process begins, adhering to the highest standards of quality and workmanship.

  6. Supervision: Projects of this scale are overseen by experienced supervisors to ensure smooth execution and adherence to timelines.

  7. Communication: Regular updates and open communication keep you informed about the progress of the project.

  8. Completion and Inspection: The project is completed on schedule, and a thorough inspection is conducted to ensure every detail meets our standards.

  9. Post-Project Support: We provide post-project support, addressing any touch-ups or additional requirements to ensure your complete satisfaction.

Our approach to large projects combines efficiency, quality, and clear communication to deliver outstanding results.

Q:

How long does it typically take to finish the job?

A:

For example, painting a typical 900 sq.ft. 2-bedroom, 1-washroom, 1-kitchen basement apartment, NOT including baseboard, usually takes 11-13 hours to complete, even with a color change request.

Is the quote you provided to me the final price I will pay?

Q:

A:

YES. Yes, the quoted price is absolutely the final amount you pay. There are no hidden costs involved whatsoever. All labor, materials and equipment are included in.

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We exclusively utilize the highest-grade paints from leading manufacturers, including Dulux, BEHR, Sherwin-Williams, and Benjamin Moore.

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Prepare for our painting service by removing all wall art and pictures. If we're painting closets, kindly clear them of personal items. Move furniture to the middle of the room, leaving a three-foot space around the walls. Don't stress about heavy items; we're more than willing to assist, ensuring a smooth and efficient painting process. Your cooperation in these preparations helps us deliver the best results for your space.

A:

We're delighted to assist in moving larger items for you. Kindly notify us in advance of your arrival so we can ensure we have the necessary workforce for your requirements. It's important to note that we do not handle art, valuables, or remove clothing or personal items from closets. We appreciate your understanding and ask that any items on the walls be taken down before our arrival. This helps us focus on efficiently and safely moving the larger items to facilitate the painting process. And we'll ensure everything is properly protected.

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DPS is fully compliant with WSIB regulations, prioritizing the safety and well-being of our team and clients. Additionally, we maintain a robust liability insurance coverage of $5,000,000, exceeding the industry standard of $2,000,000. This commitment to comprehensive insurance safeguards both our clients and our operations, ensuring peace of mind throughout our projects.

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We offer flexibility in payment methods, accepting various forms including all major credit cards, company cheques, bank transfers, and EMT. This convenience is part of our commitment to providing a seamless and adaptable experience for our clients.

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The majority, specifically 90%, of our projects are executed by our dedicated in-house team. However, we remain open to collaborating with additional skilled personnel when necessary to ensure the successful and timely completion of every job. This flexibility in workforce management allows us to adapt to varying project requirements, maintaining our commitment to delivering high-quality results.

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Certainly! Each of our painting projects is backed by an industry-leading 1-year warranty. This warranty underscores our commitment to the quality of our work, providing you with confidence and assurance in the durability and excellence of the painting services we deliver.

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Our pricing incorporates the use of the highest quality paint from premier manufacturers. However, we are flexible and willing to accommodate your preferences. If you wish to substitute the paint with a brand of your choice, please be aware that this might incur an additional cost. We prioritize your satisfaction and are committed to providing you with the customization options that best suit your needs.

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Certainly! If you provide your own paint, we will credit you $20 per gallon. It's important to note that, in such cases, we cannot guarantee a warranty. The assurance of the paint's quality, age, and storage conditions becomes uncertain when using client-supplied paint. This policy ensures transparency and aligns with our commitment to delivering high-quality, reliable results for our clients.

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To initiate your project, we request a 40% deposit. The remaining balance will be due upon the successful completion of the project. This payment structure is designed to ensure a fair and transparent process, providing you with flexibility and confidence as we work together on your painting project.

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Our commitment to your well-being extends to our choice of paints. We exclusively use paints with very low or zero VOCs (Volatile Organic Compounds). This ensures that any smells during and after the painting process are minimal, if present at all. You can be confident that the paints we use are safe for human interaction, creating a healthy and comfortable environment for you and your space.

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Certainly! We prioritize cleanliness and protection. Therefore, we consistently use drop sheets in all areas where work is being performed. This practice helps safeguard your floors, furniture, and belongings, ensuring a neat and organized work environment throughout the painting process.

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Any surplus paint from the project will be left with the homeowner for future touch-ups. However, if requested, we can also responsibly remove and dispose of any leftover paint. This flexibility ensures that you have the option to keep the paint on hand or have us handle its disposal based on your preferences.

Frequently asked questions

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